Effective Date: 01/01/2025

Team Hydro (“we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit our website at teamhydro.com.my (“Website”) or use our services.

By accessing or using our Website, you agree to the terms of this Privacy Policy. If you do not agree, please do not use our Website.

Information We Collect

We may collect the following types of information:

• Personal Information: Information you voluntarily provide to us, such as your name, email address, phone number, billing information, or other identifiers.

• Usage Data: Information about your interactions with the Website, including IP address, browser type, pages visited, and timestamps.

• Cookies and Tracking Technologies: We may use cookies, pixels, and similar technologies to collect data about your use of the Website and to improve your experience.

How We Use Your Information

We may use your information for the following purposes:

• To provide, maintain, and improve our Website and services.

• To process transactions and manage subscriptions.

• To communicate with you, including responding to inquiries and sending updates.

• To send you marketing and promotional materials, if you have opted in.

• To monitor and analyze usage and trends.

• To protect the security and integrity of our Website.

How We Share Your Information

We may share your information in the following circumstances:

• With service providers who perform services on our behalf, such as payment processors, hosting providers, and analytics partners.

• If required by law or in response to legal requests.

• To protect our rights, property, or safety, or that of our users or the public.

• With your consent or at your direction.

Cookies and Analytics

We use cookies and similar technologies to collect information about your interactions with our Website. You can manage your cookie preferences through your browser settings. We may also use third-party analytics services to understand how our Website is used.

Data Security

We implement reasonable technical and organizational measures to protect your information. However, no security system is completely secure, and we cannot guarantee the absolute security of your information.

Data Retention

We retain your personal information only as long as necessary to fulfill the purposes described in this policy, comply with our legal obligations, resolve disputes, and enforce our agreements.

Your Rights

Depending on applicable law, you may have rights to:

• Access or request a copy of your personal information.

• Correct or update your personal information.

• Request deletion of your personal information.

• Object to or restrict certain processing.

• Withdraw consent for processing, where applicable.

To exercise these rights, please contact us using the information provided below.

Third-Party Links

Our Website may contain links to third-party websites that are not operated by us. We are not responsible for the privacy practices or content of those sites. We encourage you to review their privacy policies.

Children’s Privacy

Our Website is not directed to children under the age of 13. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us so we can take appropriate action.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. If we make material changes, we will notify you by posting the updated policy on our Website or by other means. Your continued use of the Website after changes are posted constitutes acceptance of the updated policy.

Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us at:

Team Hydro
Email: [email protected]
Website: teamhydro.com.my